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Find answers to common questions, or reach out directly. We typically respond within 48 hours.

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Getting started

Is Kyora Sentinel only for cybersecurity professionals?

No — Kyora Sentinel is built for any professional ready to level up. We have deep specialization in cybersecurity with 10 dedicated tracks, but the platform works for any career goal. Job seekers, career changers, and professionals across industries use it daily.

How do I get started?

Sign up for a free account at sentinel.kyoraiq.com. You get 3 text interview sessions, access to Job Search, and 2 cybersecurity tracks — no credit card required. Start with Resume Analysis to get your gap score, then launch a tailored interview.

What is the fastest way to see results?

Go to Resume Analysis, paste your resume and the job description you're targeting, and review your alignment score. Then launch a voice or text interview with those same documents loaded. Most users see improvement in their readiness score within 3 sessions.

Features

What is Job Search?

Job Search pulls live verified listings from Indeed (via JSearch), USAJobs, and directly from top company career pages including CrowdStrike, Palo Alto Networks, SentinelOne, Rapid7, Booz Allen Hamilton, Leidos, CACI, ManTech, and more. Every listing is verified active before it reaches you. Job Search is free for all users.

What is job alignment analysis?

Paste your resume when searching for jobs to get an AI alignment score, strengths, and gaps for that job title. Free users see search results only. Standard users get 3 analyses per month, Pro gets 10, and BYOK gets unlimited.

What is Resume Analysis?

Paste your resume and a job description to get an alignment score, skill gap analysis, 8 custom interview questions built from your background, and an ATS-optimized resume rewrite you can download. Free users do not have access — available on Standard and above.

What is Pivot Me?

Pivot Me analyzes your resume and identifies your top 4 adjacent career opportunities — with fit scores, salary ranges, skills to develop, and a learning path for each. It's designed to help you discover realistic career moves based on what you already know.

What is Market Intelligence?

Market Intelligence gives you AI-powered salary ranges, demand levels, top skills, certifications, and companies hiring for any role in any location. Great for negotiating offers or planning your next move.

What is BYOK?

BYOK (Bring Your Own Key) lets you connect your own OpenAI API key for truly unlimited sessions. You pay OpenAI directly for AI usage and pay us $19/month for platform access. Your key is encrypted at rest and never stored in plain text.

How accurate is the AI coaching?

Our AI provides guidance based on industry knowledge, frameworks, and best practices. It is not a substitute for professional career advice. For cybersecurity-specific guidance, our system is trained on real interview patterns, NIST frameworks, and domain-specific evaluation criteria. Always verify important information independently.

Billing & account

How do I cancel my subscription?

Go to Settings → Manage plan → Cancel plan. This opens the Stripe billing portal where you can cancel anytime. Your plan stays active until the end of your current billing period — no immediate cutoff.

How do I request a refund?

If you are within 7 days of signup and have completed 5 or fewer sessions, a Request Refund button will appear in your Settings. Refunds are processed automatically within 5–7 business days.

Can I switch plans?

Yes. New plans activate immediately upon subscription. Your existing plan remains active until its billing period ends. Contact support@kyoraiq.com if you have questions about overlapping charges.

Is my resume stored?

No. Your resume, job descriptions, and interview session content are processed in real time and discarded immediately when your session ends. We never store sensitive document content.

What data do you store?

We store your email, plan status, session counts, and readiness scores. We do not store resume content, interview transcripts (beyond your plan's history period), or job descriptions. See our Privacy Policy for full details.

How do I delete my account?

Email support@kyoraiq.com with your account email and we will delete your account and all associated data within 30 days.