Find answers to common questions, or reach out directly. We typically respond within 48 hours.
Live chat
Chat with our AI support agent
Available 24/7 — click the chat bubble
No — Kyora Sentinel is built for any professional ready to level up. We have deep specialization in cybersecurity with 10 dedicated tracks, but the platform works for any career goal. Job seekers, career changers, and professionals across industries use it daily.
Sign up for a free account at sentinel.kyoraiq.com. You get 3 text interview sessions, access to Job Search, and 2 cybersecurity tracks — no credit card required. Start with Resume Analysis to get your gap score, then launch a tailored interview.
Go to Resume Analysis, paste your resume and the job description you're targeting, and review your alignment score. Then launch a voice or text interview with those same documents loaded. Most users see improvement in their readiness score within 3 sessions.
Job Search pulls live verified listings from Indeed (via JSearch), USAJobs, and directly from top company career pages including CrowdStrike, Palo Alto Networks, SentinelOne, Rapid7, Booz Allen Hamilton, Leidos, CACI, ManTech, and more. Every listing is verified active before it reaches you. Job Search is free for all users.
Paste your resume when searching for jobs to get an AI alignment score, strengths, and gaps for that job title. Free users see search results only. Standard users get 3 analyses per month, Pro gets 10, and BYOK gets unlimited.
Paste your resume and a job description to get an alignment score, skill gap analysis, 8 custom interview questions built from your background, and an ATS-optimized resume rewrite you can download. Free users do not have access — available on Standard and above.
Pivot Me analyzes your resume and identifies your top 4 adjacent career opportunities — with fit scores, salary ranges, skills to develop, and a learning path for each. It's designed to help you discover realistic career moves based on what you already know.
Market Intelligence gives you AI-powered salary ranges, demand levels, top skills, certifications, and companies hiring for any role in any location. Great for negotiating offers or planning your next move.
BYOK (Bring Your Own Key) lets you connect your own OpenAI API key for truly unlimited sessions. You pay OpenAI directly for AI usage and pay us $19/month for platform access. Your key is encrypted at rest and never stored in plain text.
Our AI provides guidance based on industry knowledge, frameworks, and best practices. It is not a substitute for professional career advice. For cybersecurity-specific guidance, our system is trained on real interview patterns, NIST frameworks, and domain-specific evaluation criteria. Always verify important information independently.
Go to Settings → Manage plan → Cancel plan. This opens the Stripe billing portal where you can cancel anytime. Your plan stays active until the end of your current billing period — no immediate cutoff.
If you are within 7 days of signup and have completed 5 or fewer sessions, a Request Refund button will appear in your Settings. Refunds are processed automatically within 5–7 business days.
Yes. New plans activate immediately upon subscription. Your existing plan remains active until its billing period ends. Contact support@kyoraiq.com if you have questions about overlapping charges.
No. Your resume, job descriptions, and interview session content are processed in real time and discarded immediately when your session ends. We never store sensitive document content.
We store your email, plan status, session counts, and readiness scores. We do not store resume content, interview transcripts (beyond your plan's history period), or job descriptions. See our Privacy Policy for full details.
Email support@kyoraiq.com with your account email and we will delete your account and all associated data within 30 days.